Last updated: 18 June 2026. Please read these Terms carefully. By creating an account or using Qroid, you agree to them.
1. Who we are & what Qroid does
Qroid is an India-based, AI-powered study-abroad guidance platform ("Qroid", "we", "us"). We help students explore universities and courses, understand application requirements, prepare for entrance and language exams, and draft application documents (such as CVs, statements of purpose, recommendation-letter drafts and essays). Qroid provides information, training and drafting assistance only. We are not a university, government body, immigration adviser, lawyer, financial adviser or recruitment agent, and we do not make admission, visa or funding decisions.
2. Eligibility
You must be at least 18 years old to create an account and enter into these Terms. If you are under 18, you may use Qroid only with the involvement and consent of a parent or legal guardian, who accepts these Terms on your behalf. You confirm that the information you provide is true, accurate and your own.
3. No guarantee of outcomes
Admission, scholarships, visas and exam results depend on universities, official authorities, examiners and your own effort, and are entirely outside our control. Any references to scores, admit chances, timelines or success are estimates and educational targets, not promises or guarantees. Qroid does not guarantee any admission, visa approval, scholarship, exam score or other specific outcome.
4. AI-generated content & your duty to verify
Qroid's guidance and documents are generated using artificial intelligence and may contain errors, omissions or out-of-date details. Rules, fees, deadlines and requirements change frequently. You are responsible for independently verifying all facts, figures, deadlines and requirements with the official university, government and examination sources before relying on or acting on them.
5. Honest & academic-integrity use
Documents Qroid produces — including statements of purpose, essays, CVs and recommendation-letter drafts — are starting drafts to be reviewed, personalised and verified by you, and they must reflect your true experiences and qualifications. Recommendation-letter drafts must be reviewed, edited and approved by the named recommender before submission. You agree not to use Qroid to misrepresent facts, fabricate credentials, impersonate any person, or breach any institution's admission or academic-integrity rules. You are solely responsible for what you submit to any university or authority.
6. Your responsibilities
You agree to provide accurate information, keep your login credentials secure, use the service only for lawful personal purposes, and not misuse, copy, resell, scrape, reverse-engineer, overload or attack the platform. You are responsible for all activity under your account.
7. Fees, payments, taxes & refunds
Some features are paid (prices shown in Indian Rupees, exclusive of applicable taxes such as GST unless stated). Paid plans, per-session fees and any included quotas are described at the point of purchase. Because services are delivered digitally and substantially consumed on use, refunds are limited and provided only as required by applicable law or as expressly stated at purchase; contact us for any billing concern and we will deal with it fairly.
8. Intellectual property
Qroid, its software, design, content and methods are owned by us and protected by law. You receive a limited, personal, non-transferable licence to use the service. Documents we generate for you may be used for your own application purposes; you must not resell or redistribute the platform or its content.
9. Third-party links & services
We may provide links to official university, government, payment, insurance or other third-party portals to help you act faster. We do not control and are not responsible for third-party websites, services or content, and your use of them is governed by their own terms.
10. Privacy & data protection
We collect and process the personal data you provide (such as name, contact details, academic profile and documents) to provide the service. We process it lawfully, with your consent, in line with India's Digital Personal Data Protection Act, 2023 and applicable global norms (including GDPR principles for users in those regions). We use reasonable security safeguards, store data on secured servers, retain it only as long as needed or legally required, and do not sell your personal data. You may request access, correction, or deletion of your data, and may withdraw consent, by contacting our Grievance Officer. OTPs and authentication tokens are used solely to verify and secure your account.
11. Confidentiality
We treat your documents and personal information as confidential and share them only as needed to provide the service, with your consent, or where required by law.
12. Limitation of liability
To the maximum extent permitted by law, Qroid is provided "as is" without warranties of any kind. We are not liable for indirect, incidental, special or consequential losses, or for decisions you make based on the service. Where liability cannot be excluded, our total liability is limited to the amount you paid us for the relevant service in the preceding three months. Nothing in these Terms limits rights that cannot be limited under India's Consumer Protection Act, 2019 or other applicable law.
13. Indemnity
You agree to indemnify Qroid against claims, losses or expenses arising from your misuse of the service, your breach of these Terms, or any false or misleading information you submit.
14. Suspension & termination
We may suspend or terminate accounts that breach these Terms or the law. You may stop using Qroid and request account deletion at any time.
15. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified in the app or by email; continued use after changes means you accept the updated Terms.
16. Governing law, jurisdiction & disputes
These Terms are governed by the laws of India. Subject to applicable consumer-protection rights, the courts at [your city], India shall have jurisdiction, and disputes may first be referred to good-faith resolution and, where agreed, arbitration under the Arbitration and Conciliation Act, 1996, seated in India.
17. Grievance Officer (IT Act & Rules, India)
In accordance with India's Information Technology Act, 2000 and the rules thereunder, complaints may be addressed to our Grievance Officer: [Name], [email address], Qroid, [address], India. We aim to acknowledge complaints within 24 hours and resolve them within the timelines required by law.
18. General
If any provision is found unenforceable, the rest remain in effect. These Terms are the entire agreement between you and Qroid regarding the service.
This is a general template for an India-based service and not legal advice; the operator should have it reviewed by a qualified lawyer and complete the bracketed details before going live.